Banner Health
Facilitar la atención sanitaria
INSTALAR

Orientación para nuevos proveedores

Gracias por su interés en postularse para el personal médico del Banner Heart Hospital. Le damos una cálida bienvenida en nombre de nuestra Administración y de todo el personal médico.

Lo valoramos como socio para trabajar juntos en nuestra misión de facilitar la atención médica y mejorar la calidad de vida. Agradecemos su participación, ya que fomentamos un ambiente positivo de trabajo en equipo, crecimiento y cooperación para nuestros pacientes, profesionales de la salud y colaboradores. Esperamos que comparta su experiencia e ideas participando en las reuniones del departamento de Personal Médico y lo animamos a participar en otros comités permanentes.

Este Programa de Orientación se ha desarrollado para brindarle información valiosa sobre cómo navegar por nuestras instalaciones y encontrar a las personas que pueden ayudarle. El programa es completo y práctico, y es necesario completarlo antes de obtener los privilegios. Puede completar este programa en cualquier momento durante su proceso de solicitud para el personal médico.

Por favor revise la valiosa información proporcionada a continuación, así como lo siguiente:

Si tiene preguntas o necesita ayuda para completar este módulo de orientación, puede comunicarse directamente con los Servicios de personal médico al (480) 854-5162.

Identification Badges Required on campus 

Stop by the Security office at Banner Baywood Medcial Center to obtain your ID Badge. You will need to provide a legible government issued ID card (current driver’s license, military ID or passport).  Physicians, advanced practice providers, allied health practitioners, residents and students must wear a Banner identification badge while on campus and should be worn above the waist. 

Parking

Provider parking is available.

  • Covered parking for physicians, APP’s and AHP’s is located off Baywood Ave. (across from the BBMC Emergency Room parking garage).  
  • Entrance to the hospital from the parking garage can be accessed by swiping your badge at the entrance door.

Physician Lounge 

The Physician’s Lounge is located on the 3rd Floor off the hallway to the Cath Lab and CVOR.  Your badge will allow you access to the physicians’ lounge.  Breakfast services begin at 7:00am and lunch service begins at 11:00am.  

The Physician’s Lounge is a private café for physician’s, APP’s and AHP’s.  Located on the 3rd floor of Banner Heart Hospital, between the Cath Lab and CVOR, the physicians’ lounge offers a hot breakfast and lunch and grab and go meals, as well as snacks throughout the day.

Security 

Banner wants everyone to be safe on campus. Our Security patrols 24/7, offering both internal and external support to providers, patients, associates and visitors. 

If you observe suspicious conduct or behavior while on hospital property or if you or someone else is the victim of a crime, call security dispatch at (602) 747-4400. 

  • Administration – (480) 854-5050
  • Bed Placement – (480) 321-4149
  • Billing/Business Office – 1 (888) 543-3806
  • Clinical Informatics – (602) 747-4444 Option 3
  • HIMS/Medical Records – (480) 321-4121, Option 3
  • Laboratory – (480) 321-4215
  • Medical Imaging – (480) 321-4981
  • Medical Staff Services - (480) 854-5162
  • Pharmacy – (480) 854-5416
  • Scheduling – (480) 854-5440
  • Security – (602) 747-4400
  • Transfer Service – (602) 839-4444

Medical Staff Services provides administrative support to the medical staff and facilitates communication related to medical staff matters. 

Responsibilities include assisting with regulatory compliance, credentialing, peer review, resident/student rotations, continuing medical education, committees, and maintaining current governing documents of the Medical Staff and Allied Health Staff: Bylaws, Policies, Rules and Regulations. 

Medical Staff Services is located  at 6750 E. Baywood Ave., Ste 501 Mesa, AZ 85206  and is open Monday through Friday, from 6:30 a.m. to 4:30 p.m. 

You can also contact Medical Staff Services direct at (480) 854-5162 with any questions you may have or to let us know how you would like to become involved in medical staff activities.

Frequently Asked Questions

1.What is Emergency Management?
The role of Banner’s Emergency Management department is to help prevent/mitigate, prepare for, respond to, and recover from scheduled and unscheduled events which could adversely affect our staff, facilities or our ability to provide patient care.
  
2.How does Emergency Management work at Banner Heart Hospital?

Banner Heart Hospital uses the hospital incident command system (HICS) during all incidents and events. The hospital command center (HCC) is normally in the administrative board room unless other wise stated. The program is overseen by the Emergency Management Coordinator.

3.What is the role of the physician during a disaster?
Primarily that of treatment in the various treatment areas. There may be other duties directed by the CMO and/or medical staff leadership.

4.Who would the physician contact at the hospital during an emergency? How?

The Chief Medical Officer (CMO). Notify the medical staff office of your availability.

5.How would the physician be contacted if a disaster occurred?
The medical staff office will contact you in the event of a disaster.

6.What disaster training is available for physicians?
Specific emergency management training is available through the Banner Learning Center. For additional resources contact the Emergency Management Coordinator.

7.Where should the physician go to during a disaster?
Report to Medical Staff Services for assignment.  

8.How can physicians become more involved with the Emergency Management?
Physicians are encouraged to attend the emergency management meetings and participate in the various exercises.

9.Where can physicians go for more resources about Emergency Management, disaster response and preparedness?
There are numerous resources on family and office preparedness on the Banner website available for download. View the resources available.   

If you have additional questions, please contact the Emergency Management Coordinator at (480) 321-0156
 

Banner utilizes Cerner for electronic medical record documentation. Medical Records, or Health Information Management Services (HIMS), can be reached directly at (480) 321-4121, Option 3.  

Other services offered by HIMS include:

  • Dictation/Transcription: Inhouse 747-3700 / Outside 1-866-924-9551
  • Record Completion: (480) 321-4194
  • Coding Support:  (480) 321-0104
  • Release of Information: (480) 321-4121, Option 3

Banner Heart Hospital wants everyone to be safe on campus. Our Security patrols 24/7, offering both internal and external support to providers, patients, associates and visitors. 

If you observe suspicious conduct or behavior while on hospital property or if you or someone else is the victim of a crime, call security dispatch at (602) 747-4400.

Here are some top Security questions for providers.

What is a provider's role in a fire emergency?  

We ask all our associates, support staff and providers to utilize the RACE acronym when confronted by a fire situation. RACE stands for:

  • Rescue those in immediate danger 
  • Alarm by activating the nearest fire alarm pull station and dialing 1-6666. 
  • Contain the fire by closing all doors and windows to prevent the spread of smoke and fire. 
  • Extinguish the fire if safe to do so, otherwise Evacuate

In addition, it's important that all providers know how to use a fire extinguisher. Think the PASS acronym: 

  • Pull the pin
  • Aim at base of fire 
  • Squeeze the handle 
  • Sweep back and forth

Medical gas shutoff valve locations vary depending on department, but are labeled and typically located in corridors/hallways. Under authorization of the House Supervisor, Facilities and Respiratory Services are the only departments permitted to shut off medical gas valves. Contact the House Supervisor to call a Code RED as soon as you are alerted to a fire in your area. 

What is a provider's role during disasters?

The medical staff leaders assist with identifying volunteer providers as necessary, and provide oversight of the professional performance of volunteer practitioners who receive disaster privileges through: 

  • direct observation 
  • mentoring 
  • clinical record review